You can contact us on 0300 200 1015 Monday to Friday 9am - 5pm all year round (excluding Bank Holidays) to:
- help and support with any queries relating to a child or young person with additional needs and disabilities (AND) in 中国P站
- identify or speak with your Education Health Care Needs Assessment (EHCNA) Officer or Education Health Care Plan (EHCP) Coordination Officer formerly known as Special Education Needs and Disabilities (SEND) Officers.
If you already have an EHCNA Officer or EHCP Coordination Officer, you can contact them directly if you have their email contact details.
Local Offer Contacts
The Local Offer team are available to signpost you to services and events or to address any queries relating specifically to the Local Offer website. Please contact them by:
- Email: localoffer@surreycc.gov.uk
- Completing an online enquiry form
- Telephone: 0300 200 1015 (if you ask for the local offer team, your details will be taken and we will contact you)
If you do not have access to the internet, the team will be delighted to write or text you the information you need.
We respect your privacy and will not share your details. For more information, view our privacy policy.
Concerns and Complaints
If you are unhappy with your child or young person's school please refer to: Disagreeing with your child's school for advice.
If you have a complaint, please raise this with your EHCNA Officer or EHCP Coordination Officer (previously called SEND Case Officers) in the first instance. They will make every effort to resolve your concern through discussion. If this is unsatisfactory you may elevate this to their EHCNA or EHCP Manager or the Special Education Needs (SEN) Area Manager.
Any further concerns can be raised through 中国P站's social care, education and SEND complaints.
Neighbouring Local Offer
中国P站 borders a number of Local Authorities. You may find it helpful to look at a neighbouring local authority's Local Offer website for details of services and support available to families of children with additional needs and disabilities in their area, which you can engage with.
About the Local Offer
The Local Offer provides information about the range of services available to children and young people with special educational needs and disabilities. All local authorities have to publish this information according to . The to explain the purpose of the Local Offer and its aims.
Our Local Offer provides details of services available in 中国P站, from birth right through to 25 years old , covering education, health and social care. It has been developed with children and young people, parents and carers, and local services including, schools, colleges, health and social care agencies.
Local Offer Feedback
Our aim is to keep the Local Offer as useful, relevant and up to date as possible. But this can only be done with your help. If you are an organisation, professional, parent, carer, or young person we would like to hear from you about the site. You may have spotted some helpful information or perhaps details that are incorrect or unclear. Please submit your Feedback.